Contact Us

For issues related to the ECHN eConnect Health Care Community Exchange application, please contact the MobileMD Help Desk by email at mmd.ECHN-support.healthcare@cerner.com. Alternatively, the MobileMD Support Team can be reached weekdays from 8:00am to 9:00pm (ET) at (877) 210-3491. Please leave a voicemail to get a return phone call.

When e-mailing MobileMD, please do not include PHI (Protected Health Information) that includes Patient Name, Date of Birth, Social Security Number, etc. If this information is necessary to describe the issue, please call our support line.

Quick Reference Guides

• Initial Logon
• Results Inbox
• Document Tree
• Patient Archive
• Global Search
• Reports
• Mobile Clinical Portal
• Tablet Clinical Portal
• Secure Messaging
• Secure Messaging Scan Installation
• Secure Messaging Document Scanning
• Secure Message Inbox
• Flow Sheets